Bill Payment Information

Online Billpay

To register your account online or to pay your bill, click here

Customer Support

For billing, service requests and other inquiries use the following:

General Customer Service Number: (281) 290-6500

Customer/Billing Inquiries Email: info@mdswater.com

For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 5:00 p. m., with the exception of holidays.

Our payment hours are:

Main Office
406 W. Grand Pkwy S, Ste 260
Katy, TX 77494

Monday through Friday from 8:00 a.m. to 5:00 p.m.

Drop off payments also accepted at:
M.R. Massey Administration Building
1570 West Sycamore Road (Formerly Rabb Road),
Fresno, Texas 77545

For after-hour emergencies, please contact our dispatch team at 281-290-6500

Service Rate Schedule

Water Rate (Single Family Residential)

$ 20.75Minimum Rate for Service
$ 1.00Rate per 1,000 gallons metered for usage between 5,001 gallons and 10,000 gallons
$ 1.50Rate per 1,000 gallons metered for usage between 10,001 gallons and 15,000 gallons
$ 2.00Rate per 1,000 gallons metered for usage between 15,001 gallons and 20,000 gallons
$ 2.50Rate per 1,000 gallons metered for usage between 20,001 gallons and 25,000 gallons
$ 3.00Rate per 1,000 gallons metered for usage between 25,001 gallons and 30,000 gallons
$ 4.00Rate per 1,000 gallons metered for usage between 30,001 gallons and 50,000 gallons
$ 4.50Rate per 1,000 gallons metered for usage above 50,001 gallons

Sewer Rate (Single Family Residential)

$ 27.00Base Rate for Service