Important Notice Regarding Your Water Service
Click here to view an upcoming change in water services that will take effect on November 9, 2026.
Online Billpay
To register your account online or to pay your bill, click here
Customer Support
For billing, service requests and other inquiries use the following:
General Customer Service Number: (281) 953-6700
Customer/Billing Inquiries Email: info@integritywaterops.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 5:00 p. m., with the exception of holidays.
Our payment hours are:
Main Office
423102 Seven Meadows Parkway
Katy, TX 77494
Monday through Friday from 8:00 a.m. to 5:00 p.m.
For after-hour emergencies, please contact our dispatch team at 281-953-6700
Service Rates:
Water Rate (Single Family Residential)
| $ 27.00 | Minimum Rate for Service |
| $ 1.25 | Rate per 1,000 gallons metered for usage between 5,001 gallons and 10,000 gallons |
| $ 1.50 | Rate per 1,000 gallons metered for usage between 10,001 gallons and 15,000 gallons |
| $ 2.00 | Rate per 1,000 gallons metered for usage between 15,001 gallons and 20,000 gallons |
| $ 2.75 | Rate per 1,000 gallons metered for usage between 20,001 gallons and 25,000 gallons |
| $ 3.25 | Rate per 1,000 gallons metered for usage between 25,001 gallons and 30,000 gallons |
| $ 4.25 | Rate per 1,000 gallons metered for usage between 30,001 gallons and 50,000 gallons |
| $ 4.75 | Rate per 1,000 gallons metered for usage above 50,001 gallons |
Sewer Rate (Single Family Residential)
| $ 33.00 | Flat Rate for Service |
Ground Water Reduction Plan (GRP)
| $ 2.87 | Rate per 1,000 gallons of metered usage |
FBMUD 23 elected to join the Missouri City Ground Water Reduction Plan in July of 2008 to satisfy the Texas Legislative conversion mandates implemented by the Fort Bend Subsidence District.
The GRP fee assessed each month is the way the conversion mandates are funded. For more information on subsidence please visit the Fort Bend Subsidence District webpage.