Bill Payment Information
Online Billpay
To register your account online or to pay your bill, click here
Customer Support
For billing, service requests and other inquiries use the following:
General Customer Service Number: (281) 290-6500
Customer/Billing Inquiries Email: info@mdswater.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 5:00 p. m., with the exception of holidays.
Our payment hours are:
Main Office
406 W. Grand Pkwy S, Ste 260
Katy, TX 77494
Monday through Friday from 8:00 a.m. to 5:00 p.m.
Drop off payments also accepted at:
M.R. Massey Administration Building
1570 West Sycamore Road (Formerly Rabb Road),
Fresno, Texas 77545
For after-hour emergencies, please contact our dispatch team at 281-290-6500
Service Rate Schedule
Water Rate (Single Family Residential)
| $ 22.75 | Minimum Rate for Service |
| $ 1.00 | Rate per 1,000 gallons metered for usage between 5,001 gallons and 10,000 gallons |
| $ 1.50 | Rate per 1,000 gallons metered for usage between 10,001 gallons and 15,000 gallons |
| $ 2.00 | Rate per 1,000 gallons metered for usage between 15,001 gallons and 20,000 gallons |
| $ 2.50 | Rate per 1,000 gallons metered for usage between 20,001 gallons and 25,000 gallons |
| $ 3.00 | Rate per 1,000 gallons metered for usage between 25,001 gallons and 30,000 gallons |
| $ 4.00 | Rate per 1,000 gallons metered for usage between 30,001 gallons and 50,000 gallons |
| $ 4.50 | Rate per 1,000 gallons metered for usage above 50,001 gallons |
Sewer Rate (Single Family Residential)
| $ 28.00 | Base Rate for Service |