Urgent Garbage Service Message

Dear MUD 23 Resident,

We were notified on Tuesday, March 27th that effective immediately Eco Waste & Recycling would be unable to continue providing garbage service to the residents of Fort Bend County MUD 23. The MUD 23 Board of Directors met in emergency session Tuesday, March 27th to award a new service contract to Best Trash.

The MUD 23 Board had been disappointed with the performance of Eco Waste as our garbage provider and were working to address the issues when this unforeseen action was taken by Eco Waste. Proactively, we had already solicited proposals and evaluated new providers at a meeting held last month. This allowed us to respond quickly and award the new contract to Best Trash.

We want to assure you that garbage WILL be picked up by Best Trash beginning Wednesday, March 28th. This will be their first time servicing our District, so we simply ask for patience as they learn the streets, neighborhoods and routes. Residents should continue recycling on Saturday’s using their green recycle bin.

If you have any concerns about trash pick up please email info@fortbendmud23.com. We will work diligently in the next week to get our website updated with all relevant information as it relates to Best Trash and the provision of garbage and recycling services in the District.

Thank you for your patience during this time of transition.

Fort Bend MUD 23 Board of Directors

New Water Payment Options Now Available

We are excited to announce new water payment options for your convenience.

You can pay by credit card, debit card or eCheck. Visa, MasterCard, and Discover are all accepted.

Fort Bend Municipal Utility District No. 23 has teamed up with First Billing Services to provide more choices to our customers. Please review the information below for options available through First Billing Services:

Web payments

Log onto www.municipaldistrictservices.com and choose your district to access the online portal. You can register your account, OR pay as a guest!

Live agent assisted payments

Call 1-855-270-3592

Automated phone payments

Call the phone number listed on your next bill to use the new IVR (Integrated Voice Recognition System) and follow the prompts. This service is available 24/7.

Text & Pay

A new and exciting feature available to you! Register your account via the online portal to sign up for Text & Pay.

Automatic Monthly Payments

Log in online OR contact First Billing at 1 (855) 270-3592 to sign up for auto payments. You can select your payment method, pick your date, and the payment amount. Each month, you will receive emails confirming the payment was successful. If you are currently signed up for AUTO PAY, you will need to re-register with First Billing who will be providing this service going forward.

While you will be paying your bill to your water district; First Billing Services assesses a fee for each credit/debit card or e-check transaction, while using these convenient services.

For more information or assistance with registration call First Billing at 1 (855) 270-3592 or visit the MDS website at www.municipaldistrictservices.com.